Are You Happy With The Service We've Provided For You?

If you're happy with the service you've received from Aladdin Garage Doors of Calgary we'd really appreciate it if you could leave us a review on one of our social profiles.  This helps our business grow and it also helps other home and business owners choose a great garage door company.

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Chris Shaw
Chris Shaw
00:34 22 Jul 21
Found Aladdin (and Reg!) on Homestars and was not disappointed. He called while out in the field, got me to send photos of the existing opener, and had an appointment scheduled the next day. Install and removal of the old system went smoothly, we couldn't be happier and would highly recommend Aladdin.
kushanth Reddy
kushanth Reddy
17:19 15 Jul 21
Our garage door spring was broken. I contacted three companies and Aladdin quote was very competitive.Very quick and fast response from Reg of Aladdin garage doors, He is professional, knowledgeable and completed all his work with precision and took pride in his work.Hence his work reflected the same.Complete clean up when finished and removed all the old parts and debris. I highly recommend Aladdin garage doors.
Sean and Suzanne P.
Sean and Suzanne P.
21:58 14 Jul 21
Reg was very professional and explained everything that was being done. He answered all my questions and the install went well. Gave some great maintenance tips as well. Even had a few good laughs as he is a very personable guy. I would recommend him to anyone looking for garage door repair and motor installation.Sean
cherenegars
cherenegars
23:10 13 Jul 21
My garage door opener was busted and one spring broken.Favour Points- Fast response to emails.- Reg was the only of the 4 companies who came over to have a look before quote.- He booked my job very quickly (the next day).- Installed in the time frame he had said.- He is passionate about his work (as he said).- He ran the safety issues with me at the end (except the disfavour points below).Disfavour Points- Answers before listening the complete question, and sometimes in a rude way.- From the beginning Reg talked down my old garage door over a new one and he repeated it over and over in the conversations and emails too. There is basically nothing wrong with my garage door except that it is not insulated and needs paining every few years. Recently, I was thinking of replacing it, but his unsmart pushy way made me reluctant.- Safety Reversal System and Protector System must be tested after installation. There is a highlighted WARNING in the manual to perform this test. He might have been confident that both were working, but didn't demonstrate the tests until I asked for it. He sounded a kind of reluctant to do it when I ran the tests myself. I think he was running late (he said that) and wanted to finish it fast.- Workmanship quality was not the best, examples as below. Just to note, I am a technical and handyman person, familiar with codes and standards.--- The safety reversing sensors must be installed no higher that 6" from floor. This is a WARNING statement highlighted in a box with capital letters in the manual. I measured them after he left to find they were at 13".--- He used electrical tape to connect the new reversing sensor wires to the existing wiring instead of using wire nuts. I don't think it is a code violation, but it's not the best practice either.--- He dropped several lock washers during dismantling and didn't put them back saying it's not required. This is not correct. This system is under vibration the whole time with the risk of bolts and screws loosing their tightness. Again, probably because he was running late.--- The chain he installed was twisted two turns, that can easily happen for a novice when adjusting the tension. It was overly slack too. Chain slack has a definition in the manual. It should be 1/2" above the base of rail on the midpoint. It was actually hanging below the rail and was hitting the trolley and base when travelling, making noise (I noticed after he left).-- Reg used the existing header bracket instead of the new one that sounded fine to me. By doing it, expectation is he assessed the risks and owned the quality of installation. But it appears he didn't check the tightness of the lag screw. It was completely loose and making noise (I noticed after he left).--- At the end, I noticed a big gap at one side of the door bottom when closed that didn't exist before (unlevel door?). When I brought it to his attention, without checking the door level, he immediately said it is standing the way it should be and the gap is due to the sunken floor. He again said new doors come with thicker bottom air strips to cover uneven floors! The next day, I bought new tools and spent hours to find out the floor is sunken less that 5 mm (1/4") while the door stands more than 35 mm (1.5") higher than the other side. I emailed him and he responded he was booking for more than two weeks later. When I said he should come back to complete the work instead of a new booking, he offered $80 in return if I wanted to do it faster by others. He then rebooked for a few days later. He never showed up, neither for the faster appointment nor for the original more than two weeks later.I educated myself and took care of the door level. I am sure it would have been no more than 15 minutes of his time had he used a simple tool to check the door level in the first place.Thank you Reg anyway!! You forced me to handle the flaws myself and I am now more confident to take of it next time. However, I don't suggest inexperienced individuals do it themselves.
Craig Malone
Craig Malone
21:15 16 Apr 21
We had our garage door replaced today by Reg. Am extremely impressed by the professionalism, technical knowledge, proficiency, and patience in explaining the work that was done. I had contacted a few other door companies, and have yet to even hear back from them! Highly recommend Reg and Aladdin Garage Doors.
Steve Provencher
Steve Provencher
23:07 20 Jan 21
We are extremely happy with the work provided by Aladdin Garage Doors. Reg provided great customer service and was very easy to deal with. We would recommend Aladdin and Reg to anyone looking for garage door work and/or repairs. Great company!
Sharon Evans
Sharon Evans
22:31 06 Jan 21
We just had our garage door replaced yesterday with a gorgeous new garage door. Reg was excellent, professional, friendly. You can tell that Reg loves what he does - I adore the new garage door, the design is a fantastic update for our house. The replacement was good value for the money spent. We highly recommend Aladdin and be sure to ask for Reg!
DanOil Savage
DanOil Savage
02:33 05 Jan 21
Riken Souni
Riken Souni
21:36 07 Dec 20
Reg was very professional and did a excellent job of changing the garage door . A true professional with very high expertise and very knowledgeable. Would definitely recommend him for any garage needs ...
Dave Moen
Dave Moen
18:24 25 Aug 20
Reg came out within an hour of phoning him to diagnose my problem. Came the very next day to replace my garage door opener. Gave me what I thought was a fair price. He was very professional (cleaned up his mess and doubled checked before he left!) and friendly. I would definitely recommend Aladdin Doors!
Heather Merriam
Heather Merriam
01:50 23 Aug 20
Told that my garage door opener needed to be replaced by another company that came out for a different issue a few months ago, but unable to do it at that time. When calling around to determine company to use, this was the company that had the best info over the phone and was asking me questions (ie, what kind of garage do you have, what kind of opener do you want, etc.) Decided to go with this company based on their many reviews and how I was treated on the phone. SOOOOOOO happy I did! Found out when he came out that my spring needed to be replaced as well as some other parts (that the other company never even looked at). Got everything replaced within a few days for a reasonable price. Reg was extremely knowledgable, friendly, professional and truly concerned about my issues and ensuring they were repaired to my complete satisfaction. Would extremely highly recommend this company for any garage door work required as they will make sure that everything is working up to their very high standards prior to leaving.
S Ching
S Ching
16:09 03 Jul 20
Reginald did an amazing job to fix my garage door spring and cables at a reasonable rate. He showed up early (before scheduled time) as I needed the fix asap. This shows he cares his customers. Thanks Reginald.
JGarcia
JGarcia
01:12 30 Apr 20
They provide a very good service. They worked fast and efficiently and are very reliable. Would recommend
Tim Whiting
Tim Whiting
16:47 09 Mar 20
I was very impressed with the professionalism and attention to detail exhibited by Reg (owner/operator) when replacing the overhead garage door cables, re-balancing the door and then conducting a minor tune-up. Overall excellent customer service and very reasonably priced. I highly recommend Alladdin for any garage door maintenance or repairs.
Farhang Makvandi
Farhang Makvandi
12:35 05 Feb 20
Purchased a new garage door. Excellent service from start to finish. Everything was on paper in black and white. All work was described in details. Also, 5 star for the owner Reg. Highly recommend for any new garage door installation or repair.
Hung Bao
Hung Bao
01:06 20 Jan 20
Great customer service, honest, very skilled and knowledgeable. I would recommend Reg and his company to anyone who needs garage door replacement and repairs.
Maciej G
Maciej G
19:27 04 Dec 19
Aladdin doors did a great job on my garage door. All was done on time, on budget, as promised. Absolutely no issues whatsoever. I really appreciate dealing with a reliable business.
Palmo Carpino
Palmo Carpino
03:21 04 Dec 19
This will be the ONLY call you need to make for fast and efficient service. Reg was very thorough and clean and made sure everything was back in its place and operational upon completion. Prices are competitive but service is exceptional and second to none!
Terry Starchuk
Terry Starchuk
04:39 26 Nov 19
I recently needed a new spring for my garage door and contacted Aladdin doors in Calgary and spoke with Reg who is the manager and technician. He came to my house hours after I spoke with him and took percise measurements and he picked up exactly what I needed next business day and installed it that night along with other parts that he recommended be changed to improve the overall performance of the door and I was in no way pressured to purchase the extra parts but Reg saved me time and money by getting everything install with the one service call. Reg was very courteous and swift in getting this repair done and at my convenience. His rates are very reasonable and he did an excellent job. Very professional with the billing as well and accepts the usual types of payment. I’m very happy with the quality of service I received from Aladdin doors and highly recommend their services. Terry.
Akeem 8
Akeem 8
15:51 17 Sep 19
I had an excellent experience, Reginald was very helpful, knowledgeable and extremely customer service driven. My garage collapsed on a Monday night, it was assessed Tuesday morning, parts and full installation were completed on Wednesday.Great service and workmanship, I would highly recommend Reg and his company to anyone.Thank you again!!!
mah family5
mah family5
16:53 15 Sep 19
I can’t say enough good things about Aladdin Doors. I had to change our appointment time and he was able to accommodate this last minute change.They clearly communicated and arrived exactly on time.Not only did Reg and his team fix our garage door he did a complimentary check of the entire system.He recommended a couple items to watch for, a couple things I could do myself and advised that we didn’t need anything further from them at this time.Aladdin Doors will be my ONLY door service provider.Thank you Reg
Feffers Calgary
Feffers Calgary
15:51 09 Jul 19
Reg was very pleasant and provided a very reasonable quote on the same day I called. I highly recommend Reg to anyone who welcomes a knowledgeable, friendly and reliable professional that can work with you to solve all of your garage door needs.
REZA DOWLATABADI
REZA DOWLATABADI
16:53 19 Jun 19
My garage door opener failed working last Saturday. After I tried to trouble shoot it myself for an hour I noticed that it should be some thing major.I called Reg and he was at my door in 1 hour. Considering that it was Saturday around 7:00pm that I called him, it was impressive.He installed a new garage door opener for us next Monday.Very professional and friendly guy.Strongly recommend him.
Jason Yoo
Jason Yoo
02:25 05 Jun 19
Aladdin was the only company that was able to accommodate a free same day diagnosis for my garage opener. Reg was punctual and great to deal with. Would recommend him to anyone looking to get the job done right and fast.
danyal kaan nergizer
danyal kaan nergizer
23:53 01 Jun 19
Reg Installed my garage door and opener.Great service,friendly,you could trust definitely ,they do it right first time,will definitely refer to family and friends.
Montey Kumar
Montey Kumar
18:49 24 May 19
Reg was quick to respond to my call- within 1hr the person was at my door. The quality of work was amazing- he would explain everything in detail if I asked questions and the assessment he did to increase the longevity of the garage door and the subsequent parts was really appreciated. I felt like I was cared for very well and was worry free. Most of all, this quality of service was provided at the best price in the market ( I called 7 other companies and they had the lowest price, by at least $50)!!
Kondal Reddy
Kondal Reddy
00:59 09 May 19
Good customer service, knowledgeable, and competitive pricing as compared to other companies.Will highly recommend.
U A
U A
23:16 06 May 19
Really happy with all of the work Reggie did for us. He also gave me some tips that were extremely helpful on garage care and what not!
Kasra
Kasra
22:40 23 Apr 19
I would strongly recommend Aladdin Garage Doors Company .They are super nice and responsible toward their job I just replace my Garage door with them and I'm so happy ,the job is done perfectly .well done and thank you
Abbas Haider
Abbas Haider
04:57 24 Jan 19
We needed a new garage door opener after our car got broken into and the remote got stolen. We called Alladin reviews because of all the 5 star reviews. I was surprised to find out that it's not an actual garage door repair company but one guy who seems to work all alone. You could call it false advertising but I don't want to get too into that. The man came and looked at the motor and said he could replace it the next day. He came 2 days later after a few back and forth phone calls. The install quality is amateur as you can see the exposed wires and the garage door is louder and slower than what it was before. Also, the garage door opener came with one remote but he said he could fix us up with 2 remotes. When he installed the opener, I asked him about the second remote but he said he forgot it and he would come back the next day and set it up. He never did which I figured from his body language. He also made a rude comment about making sure to lock our car so nobody could steal our belongings. Our car was locked-it got broken into and even if it was unlocked, it's not his place to be making comments like that. After all, if our garage door opener wasn't stolen from our car, we wouldn't have given him our business that day. To summarize, I wouldn't recommend this business as they acted very unprofessionally and made a lot of false claims which they never backed up. For example saying they would start working the next day and providing 2 remotes.
Michael Ross
Michael Ross
21:07 10 Jan 19
I can not state how great Reg is. This is the second issue we have had with our door, it was close to 14 years old, and Reg was the best person for the job. Our door had finally died, and Reg, knowing that we had two young children fixed the door quickly for us. Even though it required His pricing is beyond compare. He is friendly and very informative about the job you need done. I have never felt like he tried to oversell me on anything extra I didn't need. Thanks Reg.
C FRIESEN
C FRIESEN
17:52 05 Jan 19
The service was done well and quick. They have a very knowledgable and capable staff. I highly recommend Aladdin!
Robbie Francis
Robbie Francis
23:46 27 Nov 18
Reginald and his partner came to install a new garage door and motor for us today. He arrived a few minutes early and worked solidly throughout the day. He also took away the 30 year old door. Extremely happy with the work and would highly recommend this company.
Ben Hawkins
Ben Hawkins
04:08 24 Nov 18
Reg is a true gentleman and a pleasure to deal with. I needed a garage door and opener replaced. Reg's quote was $300 cheaper than the competition and he was able to do the work the following week. His competitors told me I would be waiting 3-4 weeks for installation due to it being very busy.He was very upfront with me, no hidden costs and I paid exactly what he quoted. I am very happy with the installation and workmanship so far, and should my experience change I will be sure to update this review or post another.Highly, highly recommend him.
Andre Lattouf
Andre Lattouf
17:35 06 Nov 18
Reginald was not only quick and efficient but disnsuch and amazing job. I am so thrilled with the job he has done!
Haytham Qaisar
Haytham Qaisar
22:34 03 Nov 18
It has been a wonderful experience with Reginald George.He is very professional and knows his work very well. He has a good motivational power, well mannered person and I would definitely recommend his company to our friends and family. He works efficiently and I would say that he is an asset to his company.👍
S DM
S DM
17:38 29 Oct 18
Reg provided exceptional service and responded to my concerns immediately. I would highly recommend him.
Michael Zvonik
Michael Zvonik
19:51 25 Oct 18
This was one of the worse experencies I have ever had. First off Reg was horrible to deal with and would recommend everyone to stay away. First he changed the appointment on me then shows up and says doesn’t want to do it cause was rain a little outside, it is a brand new garage and was doing it inside the garage. I told him that was ridiculous and I needed to get it done after pressuring him to stay he did. But he said he didn’t have enough time to do the opener itself and would come back tomorrow but had a doctors appointment but would finish it. Then in a text said he wanted the full payment when job wasn’t even done, I already gave him a deposit for over half the job. I said once the job is complete I will pay you the rest. Never sent me a bill or receipt for deposit this was all in text asking for money. And yes of course didn’t show up the next day to finish the job. Called another garage door company and they did it for me for half the price he was going and they had to fix a bunch of his horrible work. Never use them. Anyone else is better.
S Seymour
S Seymour
21:04 02 Oct 18
Reg responded to my request in such a timely manner. My garage door works as it did when we first moved in and I was thoroughly impressed with his professional yet friendly manner. Would definitely recommend!!
North Star Entertainment
North Star Entertainment
23:24 22 Aug 18
Aladdin Doors one of the best in Calgary. My installer Reg was very kind and professional. He answered all my questions and had fix my garage in a timely manner. Very happy with the door and install. Highly recommend to call Aladdin Doors before calling anywhere else! Wont be disappointed. Thanks again Reg!
Justin Lazorko
Justin Lazorko
22:44 17 Aug 18
Was a pleasure to do business with Reginald! He is guy who really cares about his customers and I would recommend Aladdin to anyone who needs garage door services!
Jesse Galati
Jesse Galati
15:47 20 Jul 18
Reginald and the whole team at Aladdin Doors of Calgary are professional from top to bottom! I Highly recommend them to anyone looking for Garage Doors!
Rob Strecker
Rob Strecker
03:20 07 Jun 18
I recently noticed my garage door spring was not functioning they way I felt it should so I called Aladdin Doors Calgary to take a look. Reginald was able to come and assess the situation the same day. Due to the age of the spring and the safety concern of a spring failure he advised a replacement spring. He was able to come the next working day and replaced the spring for a good price and provided exceptional service. I was very impressed with the level of professionalism and quality of service from Aladdin Doors and would use them again and recommend them to others. The new spring is a big improvement. Thanks Reginald!
Skye V
Skye V
02:44 04 May 18
Totally impressed!!!Called Reg yesterday at 1, he came by at 4:30 ( when we were home) measured what he needed, was back this morning to fix our garage door. Very good job, didn’t leave until he knew all was working great. Very friendly, very knowledgeable, easy to talk to and punctual!!I highly recommend Reg!! Very pleased!!I’ve never written a review before, but he well deserves it!Sheryl and Rob
Chanda Amir
Chanda Amir
08:32 05 Feb 18
Highly recommended.best customer service in Calgary.
Antonio Andrada
Antonio Andrada
01:00 23 Jan 18
I had a broken spring on my garage door when I came home late at night. So I called Aladdin Doors at around 11:30 P.M. It was not urgent for me to have it fixed, but I want to make sure I could have it done the following day. Reginald George was able to schedule it right away. It was fixed on time and he was very professional. He knows his craft so well and expert in his trade. The price is reasonable. I will surely recommend Aladdin Doors to my family and friends.
Jay Ely
Jay Ely
22:07 20 Jan 18
Reg was quick to respond to my inquiry and very accommodating with my schedule. He was competitive in his pricing and extremely professional. I am very happy with my experience and would highly recommend Aladdin Doors. I would use them again for sure.
Kayee Wong
Kayee Wong
03:14 29 Dec 17
Reggie was great to deal with! I called him last night and he replaced the garage door operator this afternoon in the -25C weather. Reasonable prices and experienced!
Cold Eye
Cold Eye
19:56 18 Dec 17
the work was very well done, and I'm very pleased with the service. Strongly recommend their service if you have some garage door work to be done.
Ethel Cruz
Ethel Cruz
18:23 11 Dec 17
I will highly recommend Alladin Door’s of Calgary to friends and family. The workplace was cleaned up well, very professional, efficient and reliable!

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